User Data Deletion

Cresco allows users to delete their account and associated data directly from the mobile app. This includes personal data, habit tracking data, performance data, and group-related data linked to the account.

How to delete your account and data

1. 1Open the Cresco app.
2. 2Log in to your account.
3. 3Go to Settings.
4. 4Tap Delete Account.
5. 5Follow the confirmation instructions to permanently delete the account.

What is deleted?

Once account deletion is confirmed, the account and associated user data are permanently deleted from Cresco, subject to any limited retention required or permitted by applicable law.

• Account and profile information associated with the deleted account
• Habit logs and tracking data
• Performance data and scores
• Goals and other account-linked Cresco data
• Membership in groups you have joined
• Group-related streak and score information associated with your membership
• Groups you created
• Invite codes associated with groups you created

What happens to your group data?

Deleting your account also removes your active participation in Cresco Groups.

• You are removed from every group you have joined
• Other members will no longer see your account as an active member or your group-shared performance information
• Groups you created are deleted, and their members will lose access to those groups
• Invite codes associated with deleted groups will no longer provide access to those groups
• Other users’ own Cresco accounts and personal tracking data are not deleted when you delete your account

Need help?

If you cannot access your account or need assistance with a deletion request, contact Cresco at: